Refund & Cancellation Policy

If you have donated through main page of 1RF, please call our sponsoring NGO (Current Sponsoring NGO Details). To cancel donations made to third party NGOs in 1RF or if you have made donation using 1RF Widget, please contact the NGO directly as they will be able to provide fastest refunds. Please keep account and payment details ready when contacting. Cancellation requests must be received within 2 working days of the payment. The Team will confirm the cancellation request when it is processed. If you do not receive confirmation, please contact us as soon as possible.

Please note
  • Transaction Charges may be deducted when issuing refund
  • Refund may take upto 45 days to process[Depending on Payment Method]
  • No Refund Can be made if the payment method details are not available